Business Services

Transform your regular bills, invoices and statements into well designed, easy-to-read documents that encourage decisive action.

• Essential communications: Invoices, statements, customer letters
• TRM: Transactional Relationship Marketing
  
• SMS TXT

Consumers receive, on average, 12 transactional documents per month, and they'll open and read 95% of those documents. Your invoices, bills, price increase letters and statements are more than just delivery vehicles for account information. They are opportunities to build relationships with your customers and impact your bottom line.

Transactional Relationship Marketing (TRM) is becoming a popular way for companies to help drive revenue and break through advertising clutter. More than 1.8 million New Zealanders say they're more inclined to read direct mail from a company they have a personal relationship with,* so it makes sense to target your existing customers when you already have their attention.
*Source: Direct Mail NZ, Nielsen, Q1 2009 to Q4 2009 survey

Essential communications offer a completely targeted marketing medium for companies wanting one-to-one communication with their customers using customised offers, rewards and promotional activities to segmented target audiences. TRM will transition customer behaviour to reduce debtor's days, reward good behaviour and cross/up sell relevant products and services based on transaction history.

Our in-house design team can re-engineer your forms and statements to deliver effective messaging to your customers. Intelligent inserting as part of our mail services means you can easily target different promotions to different segments of your customer base

Actionmail provides the choice of multi-channel distribution via mail, web download, intelligent e-mail and fax as well as txt/sms notifications.

Essential business communication services are complemented by outsourced accounts payable/receivable remittance processing and banking administrative services.